Town stormwater control authority currently includes responsibility within the public right of way and in the design of new developments which create more than 20,000 square feet of impervious area. These requirements are outlined in Chapter 9 of the Land Development Code (LDC). Repair and maintenance beyond the right of way is the responsibility of the property owner or related HOA. Additional water quality requirements are regulated by the NCDEQ.

To request stormwater maintenance along Town maintained streets or in drainage easements dedicated to the Town, contact the Public Services Department at (704) 843-7439 or by filling out a customer service request.

For stormwater issues along state maintained roads, contact the North Carolina Department of Transportation (NCDOT) local maintenance office at (704) 289-1397.